AMADEUS QUICK HELP

AMADEUS (Reservation)

1.Choosing Route

-CODE:

                                                                                   AnDateOriginDestination/A Airline Code

                                                                          EX:    An25SepIKACGN/ATK

-Using this way works for all the airlines except Qatar & Emirates airlines.

-Emirates Airline CODE:

                                                                                   1EKAnDateOriginDestination

                                                                           EX:   1EKAn25SepIKACGN

-Qatar Airways CODE:

                                                                                   AnQRDateOriginDestination

                                                                            EX:  AnQR25SepIKACGN

                                         Choosing Route Points

1. Do not choose the routes with more than two transits.

2. Minimum transit time in Istanbul new airport should be 2 hours.

3. Minimum transit time in Doha & Dobai should be 1 hour.

4. If the second transit & the destination city are in a same country the least transit time must be 4 hours because the passengers are going to receive their baggage.

5. Emirates & Turkish airlines will give a hotel to the passengers for more than 10 hours transit & also Qatar airways will do so for more than 8 hours transit but pay attention that the above situation would be possible only if the ticket price is more than 400$ in Emirates airline and also the ticket should not have special price.

6. If you want to check Turkish airlines long transit you must use 1TK in the beginning of the code & omit ATK from the end.

7. For the routes which the transit is a third country the passengers Transit visa(TWOV) must be checked.

8. If you want to turn back to the previous page in every level enter (RT).

9. Be careful about transit time it should not be more than 23:59.

10. After choosing RBD if you received a waitlist note choose an upper RBD

11. To calculate the return date use this code:

                   DDdeparture date/number of the days they want to stay

12. If you want to issue a ticket for the next day do not make a reservation.

2. Choosing RBD/Flight line/Number of passengers

CODE:

                      SSNumber of passengers RBD Flight line.

             EX:   SS1Y1

RBD Choosing Points

1. There are three types of RBD, first economy class, second premium economy class, and third business class, each airline has its own RBD which is shown by English letters.

According to passengers choice we choose the RBD

2. If the flight has more than one transit in case of choosing RBD you must enter the RBD of all flight legs to find the RBD’s which different airlines share with each other use offline point codes otherwise the system won’t show the price.(Offline points would be explained later)
3. If for whatever reason you wanted to change the chosen RBD use this code:

                                                          SB RBD Flight line

3.  Choosing Passengers Name & Sex

Adults CODE:

                                NM1 Surname/First Name(space) MRS or MR

                       EX:   NM1 Yahooii/Saba  MRS

Children (2-12)CODE:

                                 NM1Surname/ First Name(CHD)

                         EX:  NM1Saboori/Sanam(CHD)

OR                           NM1Surname/ First Name(CHD/Date of Birth)

                         EX:  NM1Saboori/Sanam(CHD/17JUN15)

Infants(0-2) CODE:

A: With Father:      NM1Surname/ First Name(space)MR (INF/Kids name/Date of Birth)

                          EX:  NM1Ali/Saboori  MR(INF/Sanam/17JUN18)

B: With Mother:     NM1Surname/ First Name(space)MRS (INFKids Surname/Name/Date of Birth)

                          EX:   NM1Yahooii/Saba MRS(INFSaboori/Sanam/17JUN18)

Choosing Passengers Name & Sex Points

1. You have to enter the information with passport; otherwise you can't to the reservation.
2. It's better to issue infants ticket with their mothers.
3. Make sure that you are using the second type for children when you are making a reservation with Lufthansa Airline.

4.Enter the Agency's Information

CODE:                                                              AP

5.Enter Passengers Phone Number & E-mail

Phone Number CODE:

                             APS-Your Surname & First name abbreviation in 2 letters Passengers phone Number

                    EX:   APS-SY0935333333

E-mail CODE:

                             APE-Passengers E-mail

                    EX:   APE-Saboori@gmail.com

6.Enter Time Limit

CODE:

                              TK(space)TL Hour/Date

                     EX:    TK  TL1200/15SEP

7.Saving Information

CODE: 

                               RF Your Surname & First name abbreviation in 2 letters;ER

After saving information, Amadeus will give you a code which contains some numbers & letters which is called PNR.

8.To Cancel a Reservation

1. If you want to cancel a reservation use this Code first:                                  XI
    
2. Then save it with the above code you used to save info.
3. To bring back a PNR use:

                                                           RT/Passengers Surname

                                                 EX:    RT/Saboori

4. To omit a segment use this CODE:

                                                           XE Segment Number

                                                 EX:    XE 11